Support
Help & support
For property managers, agents and owners using GoBrookie — and anyone who's had a text from us.
Getting started
Getting into GoBrookie.
Property managers
Your company's GoBrookie account is set up with you during onboarding. From the dashboard you can invite agents and owners, connect your lead email address and set your text templates.
Leasing agents
Your manager invites you by email. Download GoBrookie for iPhone or Android, sign in with that email address and allow notifications.
Owners and landlords
Your property manager gives you access to your own properties. You'll get an email invitation to sign in.
Common questions
Delete your account or data
If you use GoBrookie as a manager, agent or owner, you can ask us to delete your account and the personal information linked to it at any time.
- Email support@gobrookie.com from the address on your account, with the subject "Delete my account".
- We'll confirm the request and let your property management company know, since your account is part of their team.
- We delete your account and its personal information within 30 days, except records we're required to keep by law — such as records of text message consent and opt-outs.
Renters: to ask us to delete your information, email support@gobrookie.com with the phone number you received texts on.
For any other privacy request, such as a copy of your data or a correction, email privacy@gobrookie.com.